Privacy Policy

Information collected

We may collect name, company, email address, phone number, country, project type, and technical requirement details submitted through forms or email. This information is used to route connector, battery interface, and BOS component questions. Technical details may include voltage class, current rating, cable gauge, connector family, certification region, drawing references, target quantity, and requested documentation.

How information is used

Submitted information supports quotation review, engineering follow-up, documentation requests, and customer service. We do not sell inquiry data. Limited details may be shared with authorized support personnel when needed to answer the request. For example, a PV connector question may be routed to an application engineer, while a battery storage interface question may require input from a high-current interconnect specialist.

Project documents

If users provide drawings, BOM files, site notes, or installation schedules, those materials are used to evaluate the request and prepare a relevant response. Users should avoid submitting sensitive personal information unrelated to the renewable energy component inquiry. Controlled project information should be transferred through approved channels if the initial website form is not appropriate.

Retention

Project inquiry information may be retained for commercial recordkeeping, repeat BOM support, and compliance documentation. Retention helps support repeat purchases, clarify prior recommendations, and maintain continuity when a program moves from prototype review to production or multi-site rollout. Users may request correction or deletion where applicable law allows.

Security

Reasonable administrative and technical measures are used to protect submitted information. No website transmission method is perfectly secure, so sensitive drawings should be shared only through approved project channels when requested. Access to inquiry information is generally limited to personnel who need it for engineering, sales, customer service, or compliance support.

Choices and contact

Users may contact Amphenol to update inquiry details, ask how project information is being used, or request that a contact record be corrected. Some records may need to be retained when required for legal, warranty, commercial, or compliance reasons.