North America support desk
221 Renewable Drive, Suite 400
Dallas, TX 75201, United States
Use this desk for PV connector, ESS interface, and BOS documentation requests.
Contact
Send requirements for connector and BOS component review
Include voltage class, current, cable gauge, connector family if known, certification region, target quantity, and project timing. A concise first message helps the engineering desk route your request correctly. If you are still comparing options, send the application environment and the failure mode you want to avoid. For rooftop PV this may be moisture ingress or cable management. For battery storage it may be service access, contact rating, or locking reliability. For BOS kits it may be packaging, labeling, and repeatable field assembly.
Engineering intake
+1-800-462-6336
[email protected]
Attach drawings, cable schedules, or a preliminary BOM when the request is tied to an active project.
Response window
Monday to Friday
08:00-18:00 Central Time
Initial routing usually focuses on application fit, missing specifications, and the right documentation package.
Quote request
Attach the practical details first.
For PV connectors, list system voltage, cable OD, mating standard, and installation environment. For ESS work, include current class, pack or rack interface, service cycle expectations, and the compliance region. For BOS harnesses, add drawing references and kit quantity targets. The most useful requests also mention whether the team needs a quick equivalent check, a new component recommendation, a full documentation pack, or help preparing a repeatable procurement list for several project phases.
Amphenol will not assume a product is appropriate only because a keyword matches. Connector families, battery interfaces, and combiner wiring choices depend on voltage, current, thermal exposure, ingress protection, cable construction, tooling, and regional code expectations. Sharing those inputs early makes the first reply more specific and reduces the number of clarification cycles before quotation.